The short version.
We collect what the app needs to plan and log meals for your household, and nothing for advertising. We use product analytics to see which parts of the app people actually use, and nothing else. There is no advertising SDK, no cross-app tracking and no advertising identifier. We don't sell your data or share it with data brokers. AI help is off until you allow it. You can delete your account from inside the app.
Who We Are
Home Plate is made by nevu. If you have a question about this policy or want to exercise any of the rights below, email contact@nevuapp.com.
What We Collect
Your Account
You sign in with Sign in with Apple, or with a code we text to your phone number. We store whichever you used: your phone number, or the email address Apple gives us. If you choose to hide your address, we only ever see Apple's relay address. There are no passwords.
Your Profile and Your Household
- Your first name, the colour you pick, and the avatar you make.
- Who is in your household, and the first names of members an adult adds.
- Your goal (lose, maintain or gain), and your daily calorie and macro targets.
- Food preferences you type in.
- Allergies, dietary restrictions and any health conditions you choose to list, and any supplements you add.
- Your height, weight, birth year and sex, which we use to calculate your targets.
- Weigh-ins, if you record them.
Your Plans and What You Log
Your meal plans and grocery lists. The meals you record, when you recorded them, portion sizes, photos you take of a meal, barcodes you scan, and anything you dictate or type to describe a meal. From that we work out which days met your goal and your logging streak.
What You and Your Household Say to Each Other
Reactions, emoji and short notes left on each other's meals, and nudges sent between members.
Feedback
If you answer the in-app question about how the app is working, we store your answer, anything you type, your app version and your streak at the time.
Your Device
A push notification token and your device's time zone, so notifications reach you and arrive on the right day. We do not collect your location, an advertising identifier, or any tracking identifier.
How You Use the App
We record what happens as you use Home Plate so we can tell which parts work and which don't: the onboarding steps you reach, which screens you open, when a meal is logged and how you logged it, when a plan is made, reactions and nudges sent, streak milestones, whether you tapped a notification, and when something fails. Each of these carries your account identifier, the app version, and how many people are in your household.
It is about the app, not about you. We don't record what you ate, what you wrote, or anything from your profile as part of this. We don't track you across other companies' apps or websites, which is why the app never asks for permission to track you.
The people in your household can see your household data.
That's the point of the app. They can see what you logged, your reactions and notes, your allergies and preferences, your targets, your streak, and your weigh-in progress. They don't see your weight or your body stats. Add someone to your household only if you're happy for them to see the rest.
AI Help
Some features use AI from Anthropic (the maker of Claude): logging a meal from a photo, from your voice or from a quick line of text, and tuning each person's plate in a plan. The app asks first, with a prompt called "Better Meal Plans with AI". Until you tap Allow, nothing is sent.
What Anthropic receives: meal photos you log, what you say or type to log a meal, food preferences, allergies, and calorie and macro targets.
What it never receives: names (people are sent as codes like "Person 1"), phone numbers, email addresses, weight, height, age or sex.
Anthropic does not train its models on this data. You can turn AI help off or back on at any time in Profile. With it off, photo, voice and quick logging don't work and plans aren't fine-tuned for each person. Everything else works the same.
Permissions We Ask For
- Camera — to photograph a meal or scan a barcode.
- Microphone and speech recognition — to let you describe a meal out loud. Recognition happens on your device where your device supports it; otherwise Apple processes the audio.
- Notifications — to tell you about your household's activity and your streak.
We never ask for your location or for permission to track you across other apps.
Who Else Sees Your Data
We use a small number of providers to run the app. They process data on our instructions and are not permitted to use it for their own purposes.
| Provider | What reaches them | Why |
|---|---|---|
| Supabase | Everything described above | Our database, sign-in and server functions |
| Anthropic | Only if you allow AI help: meal photos, what you say or type to log a meal, food preferences, allergies, and calorie and macro targets. People are sent as codes, never names | Reading a meal photo, understanding what you described, and tuning each person's plate |
| OpenAI | Names and descriptions of dishes in our shared meal library. Nothing of yours | Making the artwork for meals in the library |
| Apple | Your push token and the text of each notification, which can include a household member's first name. Dictated audio, where your device can't recognise it locally. Your purchase, if you subscribe | Delivering notifications, Sign in with Apple, speech recognition, subscriptions |
| PostHog | The usage events described above, with your account identifier | Product analytics — seeing which parts of the app are used |
| Open Food Facts, USDA FoodData Central | The barcode or food name being looked up, and the network address the request comes from | Looking up nutrition for packaged foods |
If you sign in with a phone number, the code is sent by text message through our sign-in provider's SMS service.
We may also disclose data if the law requires it, or to protect the safety of someone using the app.
Where Your Data Is Held
Our providers store and process data on servers in the United States and, in the case of Open Food Facts, in France. If you use the app from outside those countries, your data is transferred there.
How Long We Keep It
We keep your data while your account exists. Delete your account and we delete it, with the exception described below.
Deleting Your Account
Open the app, go to Profile, and choose Delete Account. This removes your account and your personal data, including your meal photos and weigh-ins. If you are the only adult in your household, the whole household goes with it, including its meals, plans and grocery lists. If other adults remain, their shared data stays and your own is removed.
Feedback you submitted stays, with the link to you removed, so we can still act on what it said.
Deleting your account does not cancel an App Store subscription. Cancel that in your iPhone's Settings → your name → Subscriptions.
Anything sent to an AI provider in the past is subject to that provider's own retention, which we can't reach into.
Children
Children under 13 can't have their own account, and we don't knowingly collect data from them. An adult can add a younger member, including a child, as a profile in their household. When they do, the adult is providing that information, and it is the adult's responsibility to have the right to do so. Weight features are hidden for members under 18. Email us and we'll remove any profile on request.
Your Rights
Depending on where you live, you may have the right to see the data we hold about you, correct it, delete it, or receive a copy. Most of it is visible and editable inside the app, and deletion is in Profile. For anything else, email contact@nevuapp.com and we'll respond within 30 days.
We do not sell personal information, and we do not share it for cross-context behavioural advertising.
Security
Data is encrypted in transit and at rest by our hosting provider. Access to household data is restricted to members of that household by rules enforced on the server, not just in the app. No system is perfect, and we can't guarantee absolute security.
Changes
If we change this policy we'll update the date at the top. If a change materially affects how we handle your data, we'll tell you in the app.